Basic User Topics
- Break-Fix (something is not working right on your computer)
- How to use Internet Explorer Favorites
- How to use Google Chrome Bookmarks
- How to use Microsoft Edge Favorites
- What is a browser
- How to reduce advertisements in web browsers
- Understanding folders on a Windows computer
- Password management
- Recognizing scams and hoaxes
- How to handle scary messages on your computer
- Snapping Windows to half or quarter screen
Advanced User Topics
- How to backup your computer
- How to upgrade from Windows 7 or Windows 8 to Windows 10
- Understanding and managing Windows 10 updates
- Protect yourself from a buggy Windows 10 update
- Troubleshooting and fixing problems on a Windows computer
- How to select a new computer
- How to upgrade your computer to an SSD hard drive
- Basics of understanding CPU, Ram Memory and Drive Storage
- Protecting the security of your online accounts
- Keyboard shortcuts
Technician Topics
- Detail nuances of Windows 10 updates
- Scheduling events based on Event Viewer triggers
- Automating recovery from configuration changes caused by updates
- Evaluating crash dumps
- Diagnosing and resolving error symptoms
- Enabling RegBack, image backups and system restore
- Remote image restore procedure
- Command line utilities
- Using Task Manager and Resource Monitor for troubleshooting
Other Topics
If there is a Windows computer topic you need help with or would like to learn which is not on the list above then just send me an e-mail and tell me about it. If I think it would be of interest to enough other people then I will probably give you a thumbs up and we’ll move forward with it.
